Like other headsets, the Valve Index has been in high demand but limited supply due to the Coronavirus pandemic. Though Index is still backordered, the queues have greatly reduced in most countries compared to earlier this year. North America is still trailing in availability but has shown a small improvement in some packages.
Updated – November 27th, 2020
We checked stock availability for all Index packages across all 31 regions where sold. Out last check in October showed that backorder queues for most Index packages in most countries had dropped to two weeks or less, but with the US and Canada still showing 8+ weeks for most packages.
Our latest check shows that US and Canada have had a small improvement in availability, with the ‘Full Kit’ Index package finally changing from the indefinite “8 weeks or more” status to 5 to 7 weeks. Other packages in those regions remain unchanged at 8+ weeks for the other packages containing the headset, two weeks or less for controllers, and the Base Stations out of stock completely.
See chart for: 4/30/20 | 5/6/20 | 5/18/20 | 7/6/20 | 8/4/20 | 8/27/20 | 9/7/20 | 10/16/20
Japan also saw some improvements in Index availability, with the Full Kit and Controllers kits both becoming available, though with an unclear shipping estimate.
Although there’s still a lot of “8+ weeks” on the board, what we’ve seen in the last two months is an improvement for a headset which has struggled with a significant backorder queue for most of 2020.
Like other headsets, the Chinese-manufactured Index saw a double-whammy this year due to the Coronavirus pandemic: supply decreasing due to manufacturing disruptions and demand increasing due to shelter-in-place orders in many parts of the globe. The headset had been backordered by eight weeks or more in all regions since a small supply of new stock was gobbled up just before Half-Life: Alyx launched in late March.
Despite the remaining backorders, it’s still possible to register your interest in any of the Index packages. To reserve a spot in line, check out the Index store page and click the order button. Valve is then sending out notifications by email when stock is available, giving customers a window to pull the trigger.
Oculus had been in the same boat with Quest and Rift S earlier this year, though since the launch of Quest 2 it has kept up fairly well with demand.
The post Index Shipping Within Two Weeks in Most Countries, 5 to 7 Weeks in North America appeared first on Road to VR.
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